Incident response
When something has gone wrong — a hacked account, ransomware, a suspected spyware infection, a data leak — we help you contain it, understand it and recover.
The first hours after a security incident decide how much damage it does. Panic leads to mistakes: evidence gets wiped, attackers keep their access, and the wrong people find out first. We help you take the right steps in the right order.
In an emergency
Call or message us on +374 55 22 88 11 — also on WhatsApp and Signal.
If you think your email, phone or accounts may be compromised, contact us from a different device or account, and don’t tell the attacker you know.
What we help with
- Account compromise — email, social media or cloud accounts taken over or misused.
- Malware and ransomware — infected devices, encrypted files, suspicious activity on your network.
- Suspected spyware — phones or computers you believe are being monitored.
- Data leaks — sensitive information exposed or stolen.
How it works
- Contain. Stop the damage spreading: lock down accounts, isolate affected devices, cut off the attacker’s access.
- Investigate. Work out what happened, how the attacker got in, and what they reached — while preserving the evidence.
- Recover. Restore systems and accounts safely, so the attacker can’t walk straight back in.
- Learn. A written report of what happened and what to change, so it doesn’t happen again.
Be ready before it happens
The best time to plan for an incident is before one. We can write an incident response plan with you, so your team knows who to call and what to do first. See hardening & security policy.